Employee of the Month

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April 2018

Stephen “Cupcake” Krauz

I’d like to introduce you to “Cupcake”, our April Employee of the Month! (Stephen earned the nickname Cupcake when he was in high school from his team mates, and through the years it’s stuck with him!)

We knew this guy was a team player right from the start! Joining us in September of last year, Cupcake became an asset to our company almost immediately following the wrath of Hurricane Irma. During this chaotic time for our customers, Cupcake proved himself to be personable during their time of distress and dedicated to helping get their homes restored.

As the year has gone on, he has continued to prove himself in ways that can sometimes be hard in this industry. As a 24/7 Emergency Services company, our technicians are often sent to emergencies unexpectedly, even once they have gone home for the day. Cupcake is always available and willing to go to a water loss, no matter what time of the day it may be. And no matter how late into the night he is there with a customer, he still shows up to work the next day – not a minute late! He is hardworking, reliable, and a team player with great customer service skills. Hey, who couldn’t love a technician named Cupcake, right?

It is very clear in his work performance that Cupcake is constantly striving to be better, do better and grow within our company, which is something we value tremendously about him. In addition to all of his accomplishments, he is also WRT Certified through IICRC.

When he’s not busy saving homes, you can find him bowling, or fishing at the beach with his boston terrier!

If you see him on your job site, rest assured you are in good hands. We’re lucky to have Cupcake as part of our organization, and we look forward to having him grow with us for years to come!